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CLAUSEDOCK / POLICIES

Terms of Use

Updated 17 October 2026 · Version 2026-10-17.2

These terms describe ClauseDock’s website and controlled workspace test. They do not open customer uploads or checkout.

Service and contact

ClauseDock is the service brand providing this website, the browser-based CSV checker and the controlled workspace test. Product and account support: hello@clausedock.com. No affiliation with any 3PL provider is implied.

The service is intended for business invoice review. You must be authorized to act for the business and to use any records you provide. Do not create an account or submit records on another person’s behalf without authority.

Current availability

The free checker finds exact repeated CSV rows using its stated normalization rules. A repeated row is a review lead, not proof of duplicate billing.

Workspace accounts and narrowly authorized fictional-file tests are available. General customer file intake and live sales remain closed. Examples are fictional or clearly identified public demonstrations; they are not customer outcomes. Do not submit real customer documents into a controlled test.

Introductory launch scope and price

The intended single-invoice launch offer is a self-service audit at $49 USD once, plus applicable tax: one invoice, up to 250 invoice rows, and Handling fees charged at a flat rate per reference. It requires supported invoice, rate and activity files with matching evidence. There is no subscription, commission on recovery or automatic renewal in this offer.

This introductory price is published for the planned launch; checkout is not open. Before any enabled purchase, the tool must show the eligible fee scope and the total charge, including tax. Do not infer an order from an account, a scope question, a draft report or an example.

General vendor PDF layouts, scanned-document OCR, tiered fees, storage/receiving quantities, shipping calculations, tax advice and full invoice reconciliation are outside this launch scope unless a separate offer expressly includes them.

How to use the evidence

Reports compare supplied records within the supported rules. Missing or ambiguous evidence can prevent a comparison. You remain responsible for checking source completeness, governing terms, exceptions and amendments before relying on a result.

A potential difference is not a confirmed overcharge, credit, debt or recovery. ClauseDock does not guarantee savings, a successful objection or a provider response. The tool provides document comparison assistance; it is not a legal, tax or accounting opinion.

Response drafts are prepared for your review. ClauseDock does not send them to your 3PL provider or negotiate on your behalf. You decide whether to send a request and which evidence to attach.

Accounts and permitted use

Keep your credentials private, confirm the email address you control, and sign out on shared devices. Do not bypass access controls, inspect another workspace, upload malicious files, misrepresent your authority or use the site unlawfully.

You retain your rights in material you are authorized to supply. You permit the processing needed to perform the requested supported operation. That permission does not authorize publishing your documents or marketing them as customer results.

Purchases, delivery and refunds

When live checkout is enabled, the intended order route is Paddle as authorized reseller and Merchant of Record. Paddle handles payment processing and billing/return inquiries under its buyer terms and refund policy. ClauseDock handles product and technical questions. Live account/domain approval has not yet been confirmed.

A browser checkout message alone does not authorize a report. Delivery depends on the server’s verified payment and current account/source access. If a payment is refunded or reversed, access to the corresponding purchase can be revoked; copies you already downloaded remain on your device.

Read the separate Refund Policy before an enabled purchase. Nothing in these terms removes non-waivable rights or remedies under applicable law.

Availability, changes and closure

A controlled test can pause or expire. Technical failures or changed source files can require renewed checks. Save or export the material you are entitled to retain before requesting deletion; account and case deletion have the limits described in the Privacy Policy.

We can change the service or these terms as features become available. The displayed update date identifies this version. Material commercial terms must be shown before a new purchase; this page does not authorize a new charge or a retroactive change to an existing purchase.

Contact and related information

ClauseDock · hello@clausedock.com